Terms and Conditions of Sale

Last updated: 2 July 2026

General information

MAKMARK BUSINESS COMPANY, S.L. (hereinafter, “STARING”, “we”, “us” or “our”), with Tax ID (CIF) B66609231 and registered address at C/ Muntaner 265, 08021 Barcelona, Spain, is the company that owns and is responsible for this website.

MAKMARK BUSINESS COMPANY, S.L. makes this website available to the user, including all the information, tools and services offered on it, provided that the user accepts all of the terms, conditions, policies and notices set out here. By visiting our site and/or purchasing something from us, you engage with our “Service” and agree to be bound by the following terms and conditions (hereinafter, the “Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, suppliers, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website; it is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Section 1: Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority (18 years old), or that you have the consent of your legal guardian for the use of this site by any minors in your care. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any applicable laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your Services.

Section 2: General conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3: Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting more accurate, complete or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information, which, by its nature, is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4: Modifications to the Service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5: Products or services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy and the right of withdrawal described in Section 8. We have made every effort to display, as accurately as possible, the colours and images of our products that appear in the store. We cannot guarantee that your monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction, on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Section 6: Pricing, payment methods and delivery information

Prices for products published on this site include applicable Value Added Tax (VAT). Delivery charges, when not included in the product price, will be shown itemised before the user completes the order.

We accept the following payment methods: credit/debit card, PayPal and Aplázame. Payment is made at the time of placing the order, unless another method is indicated during the checkout process.

The estimated delivery time is between 2 and 15 business days from order confirmation, for both domestic and international shipments, except in cases of force majeure. The customer will be informed of any significant delay compared to the time indicated at the time of purchase.

Section 7: Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, payment method details and card expiration dates, so that we can complete your transactions and contact you as needed. For more information, please see our Returns Policy.

Section 8: Right of withdrawal

In accordance with Royal Legislative Decree 1/2007, of 16 November, approving the recast text of the General Law for the Defence of Consumers and Users, a customer who qualifies as a consumer has a period of 16 calendar days from receipt of the product to withdraw from the contract, without needing to give a reason and without penalty (a period longer than the legal minimum of 14 calendar days).

To exercise the right of withdrawal, you must notify us of your decision by means of an unequivocal statement (for example, an email to [email protected] or a letter sent to our postal address) before the end of that period. You may use, although it is not compulsory, the following model withdrawal form, or the returns form available on our website:

If you withdraw, we will reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery we offer), without undue delay and, in any event, no later than 14 calendar days from the day on which we are informed of your decision to withdraw. We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent them back, whichever is the earlier. The direct cost of returning the goods will be borne by the customer.

The right of withdrawal does not apply, among other cases provided for by law, to: goods made to the consumer's specifications or clearly personalised, and goods which, for reasons of hygiene or health protection, have been unsealed after delivery and are not suitable for return. Products returned must include their complete original packaging (box, documentation, accessories). If the product shows signs of handling or use beyond what is necessary to establish its nature and functioning, we may apply a deduction from the refund proportional to that loss in value. For further detail on the returns procedure, please see our Returns Policy.

Section 9: Legal guarantee of conformity

Nothing in these Terms of Service limits or excludes the rights that Spanish and European Union law grant to consumers. In particular, products purchased on this site carry the legal guarantee of conformity provided for in Royal Legislative Decree 1/2007 and its implementing regulations, lasting three (3) years from delivery of the product. In the event of a lack of conformity, the consumer is entitled, under the terms provided by law, to repair or replacement of the product, a price reduction, or termination of the contract.

Section 10: Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the relevant third-party provider(s) makes such tools available. We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 11: Third-party links

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.

Section 12: User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 13: Personal information

The handling of personal information you submit through the store is governed by our Privacy Policy, available at https://www.staring.es/politica-de-privacidad.

Section 14: Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), without prejudice to the rights available to the consumer under applicable law.

Section 15: Prohibited uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any local, regional, national or EU regulations, rules, laws or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.

Section 16: Disclaimer of warranties; limitation of liability

Without prejudice to the non-waivable rights available to consumers under Spanish and European Union law —including, in particular, the legal guarantee of conformity described in Section 9— we do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free, nor do we warrant that the results obtained will be accurate or reliable. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranty or condition of any kind, express or implied, other than those warranties which the law recognises as mandatory in favour of consumers.

To the maximum extent permitted by law, in no case shall MAKMARK BUSINESS COMPANY, S.L., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any indirect, incidental, punitive, special or consequential damages of any kind arising from the use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service. Nothing in this section excludes or limits our liability in cases where such exclusion or limitation is not permitted by applicable law, including liability for intent, gross negligence, personal injury, or breach of the legal guarantee of conformity.

Section 17: Indemnification

You agree to indemnify, defend and hold harmless MAKMARK BUSINESS COMPANY, S.L. and our affiliates, directors, officers, agents and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the violation of any law or the rights of a third party.

Section 18: Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, without affecting the validity and enforceability of any remaining provisions.

Section 19: Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

Section 20: Entire agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21: Governing law and jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Spain. Where the customer acts as a consumer, this clause does not affect the rights that mandatorily apply to you under the law of your country of residence, nor your right to bring proceedings before the courts corresponding to your domicile.

Section 22: Changes to these Terms of Service

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 23: Contact information

Questions about these Terms of Service should be sent to [email protected] or to phone number 618 968 518. Customer service hours: Monday to Friday from 10:30 to 20:00, and Saturdays from 10:30 to 14:00 (Spain time).